Houstontexans.com - Official Website of the Houston Texans

 

Reliant Stadium Survey

This study is being conducted to request responses from you about Stadium Fan Satisfaction.

Please answer the questions below and then click the "Submit" button to send the results via e-mail. The information presented in this survey will remain confidential. Submission of this survey will imply your consent to participate in this study. For more information please contact us at commentcard@houstontexans.com. Thank you for your participation and support! 

Stadium Survey
11/13/2007-11/13/2010


1. Your Section
 
  • 100 level
  • Suites
  • 300 Level / Club Seats
  • 300 Level / Mezzanine
  • 500 Level
  • 600 Level
  • 700 Level
2. Seat Number
 
3. Would you like to be contacted?
 
  • Yes
  • No
4. Gender
 
  • Male
  • Female
5. Age
 
  • Under - 18
  • 18 -24
  • 25 -34
  • 35 -44
  • 45 -54
  • 55+
6. Household Income
 
  • Under $35k
  • $35-50k
  • $50-75k
  • $75-100k
  • $100k+
7. Education
 
  • Non H.S. Grad
  • H.S. Grad
  • Some College
  • 4+years College
  • Graduate School
8. Who bought your tickets?
 
  • You
  • Corporate
  • Other
9. How do you get to the game?
 
  • Drive alone
  • Drive with a Group
  • Public Transportation
  • Other
10. How long have you been a fan of Professional Football?
 
  • Less than 2 years
  • More than 5 years
  • More than 10 years
  • More than 20 years
  • Forever
11. Concession Stands - Efficiency of Service
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
12. Concession Stands - Friendliness of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
13. Concession Stands - Quality of Food and Beverage
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
14. Concession Stands - Variety of Menus
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
15. Guest Service Information Booth -Friendliness of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
16. Guest Service Information Booth - Helpfulness of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
17. Guest Service Information Booth - Inquiries Handled Efficiently
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
18. Housekeeping - Cleanliness of Concourses
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
19. Housekeeping - Cleanliness of Condiment Stands
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
20. Housekeeping - Cleanliness of Restrooms
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
21. Merchandise Stand and Go Texan Store - Helpfulness of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
22. Merchandise Stand and Go Texan Store - Product Knowledge of Sales Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
23. Merchandise Stand and Go Texan Store - Promptness of Service
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
24. Merchandise Stand and Go Texan Store - Quality of Merchandise
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
25. Merchandise Stand and Go Texan Store - Variety of Merchandise
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
26. Parking - First Impression and Greeting
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
27. Parking - Friendliness of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
28. Parking - Helpfulness of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
29. Ushers and Ticket Takers - Competency of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
30. Ushers and Ticket Takers - First Impression and Greeting
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
31. Ushers and Ticket Takers - Friendliness of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
32. Ushers and Ticket Takers - Helpfulness of Staff
 
  • Excellent
  • Good
  • Average
  • Poor
  • Bad
33. Type in any specific comments you may have.
 

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