Health and Safety Protocols

We are excited to welcome you back to NRG Stadium for Texans gameday this season! We will continue to work with health authorities to ensure compliance with federal, state and local guidelines and requirements related to COVID-19. The safety of our Season Ticket Members and fans will remain our number one priority.

The Basics

Masks

Masks are strongly encouraged for all fans, regardless of whether or not you are vaccinated.

Show up 100%

Fans and working staff must not come to NRG Stadium if they have COVID-19 or symptoms of COVID-19, including fever or know they have been exposed to someone with COVID-19. If you feel sick, please stay at home.

Enhanced Cleaning

Cleaning and disinfecting practices at NRG Stadium have been enhanced by our facilities staff, and the frequency of cleaning high touch points, like elevator buttons and handrails, has been increased. Hand-sanitizing stations are available throughout the stadium.

Mobile Ticketing

All tickets and parking will be mobile this season. Please download the Texans mobile app to access your tickets and parking. Make sure your parking pass and/or ticket is readily available as you approach the parking and Stadium gates. Have your mobile ticket ready to scan upon entry. Guests are recommended to have their own mobile ticket.

Cashless Transactions

To limit the amount of touchpoints between working staff and fans, food, beverage and merchandise will become a cashless experience this season. We recommend bringing your credit or debit card if you plan on purchasing any of these items. Apple Pay and Android Pay will also be accepted. Additionally, to help minimize touchpoints, grab & go locations for food & beverage have been added on the concourses. To see a full list of concession and retail locations, please visit the Houston Texans App.

Entry Protocol

Stadium Entry

In order to create a frictionless and quick entry process, cell phone and keys can stay in your pockets with our advanced security checkpoints. Any bag/wallet larger than 4.5"x6.5" including diaper bags and camera cases must be a clear bag.

FAQs

What capacity will you have in 2021?

NRG Stadium will function at full capacity for Houston Texans home games.

Do the Texans have city approval to host fans?

All stadium policies and procedures are in line with all current federal, state, and local guidelines.

Are these the guidelines for the entire 2021 season?

These guidelines are subject to change throughout the season based on recommendations from local, state and federal health and safety officials.

Are fans allowed to tailgate this season?

Yes, fans are allowed to tailgate this season in the parking lots as each individual has a game ticket or tailgate ticket.

If I need assistance on gameday, who should I contact?

Please text our gameday text-line at 832-241-0202 to speak with a Texans representative or visit any guest services location.

Be a good teammate by abiding by all new protocols so we can provide a safe and enjoyable experience for everyone on gameday!

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