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Jersey Exchange Criteria
How long will it take to exchange a Limited, Elite or Game jersey?
If you are exchanging a Limited or Elite jersey, please allow 3 to 6 weeks for our Team Shop to complete your jersey. Game jerseys are available immediately in-store! For more information on jersey criteria, accepted player jerseys, directions, and more continue reading or visit the links below or call the Team Shop at 832-667-2500.
Does my jersey have to be a Texans player? Which previous player jerseys qualify?
Your jersey must be of a Houston Texans player – originally acquired during the 2017 to 2021 seasons – who are no longer on the Texans' roster. Full list here.
Does my old jersey have to be an authentic NFL licensed jersey?
Though we are accepting jerseys purchased from vendors other than our Team Shop, your jersey must be an authentic NFL licensed jersey. Learn more here.
Do I need to bring my old jersey with me to the Team Shop?
You must bring the jersey you are exchanging to the Team Shop to receive a coupon. If you do not have a jersey, we will be unable to provide you with a coupon. We will not accept photos or videos as proof of your jersey.
What kind of jersey can I exchange?
You may exchange any style of jersey like Game, Limited, or Elite, but your new jersey must be the same style as the one you are exchanging. If you are exchanging a Limited or Elite, you may choose to exchange your jersey for 44% OFF a Game jersey. More information on this jersey here.
Where do I go to exchange my jersey?
Houston Texans Team Shop | NRG Stadium
Two NRG Park, Houston, TX 77054
Monday, October 10 to Saturday, October 15 (Closed on Sunday)
Daily Shop Hours from 10:00 AM to 5:30 PM
Enter through Gate 9 off Kirby Dr. and Westridge (NRG Park gate map). Please tell the security guard you are going to the Team Shop for the Jersey Exchange. They will direct you where to park. Once parked, please entered through the gated area "Bud Light Plaza" where the Team Shop awaits!
What do I do when I get to the Team Shop?
Staff members will be at the front of the Shop ready to review your jersey. Once approved, you will be handed a coupon to receive 44% OFF a new player jersey of the same style as your previous one. This coupon must be used the day you exchange your jersey. Select the new player jersey you would like, head to the cash register, hand your coupon to the cashier and enjoy your new jersey!