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Frequently Asked Questions

Are tickets still available for games this season?

Limited pairs and single seats are available for selected games. Click here for more information on single-game seats. You also can check with the box office on Saturdays before home games. Fans also can contact Ticketmaster at or by calling 713-629-3700 and they will assist you in purchasing single-game tickets. In addition, fans can also visit the NFL Ticket Exchange here.

What age are children required to have a ticket?

All children two years and older need a ticket to attend the game.

Since I don't have a parking pass, what are my options?

The Metro Rail is available for fans. Fannin at 610 behind Sam's Club is the closest drop-off. For more information on Metrorail, please visit

What is the camera policy?

You are welcome to bring small flash photography cameras into NRG Stadium, but no professional lenses or lenses over 3" are permitted. Video cameras and audio recorders are not allowed.

How do I get to the stadium/parking lot?

Click **here** for directions

Where is the will-call located?

South end of NRG Stadium inside of Bud Light Plaza. There is no third-party will call permitted.

How do I recognize outstanding service at NRG Stadium?

Fans can nominate exceptional employees that go above and beyond on Houston Texans gameday for the prestigious **Spirit of Service Award**.

How can I buy tickets to an away game?

You will need to contact the opposing team's ticket office to purchase tickets for the game being played in their venue. Visit the opposing team's website for their team's ticket information or visit the **NFL Ticket Exchange**.

Where or when are players available for autograph signings?

The players do not have a designated autograph signing before or after the game. We recommend visiting our website frequently to determine when and where Texans events will be held and if players will be present. Here is a link to our events calendar.

Is the Houston Texans Team Shop open on Saturdays and what are the hours during the week?

Click here for information on the Houston Texans Team Shop.

Where can I purchase single-game parking passes?

Please visit to purchase single-game parking passes.

What's the capacity of NRG Stadium for a football game?

The capacity for NRG Stadium is 71,795.

How early can we enter the stadium for games?

Premium gates open two hours before kickoff and Main Stadium gates open 90 minutes before kickoff.

As a season ticket holder, how do I get the opportunity to walk on the field before game time?

If you are interested in purchasing a hospitality package that includes pregame sideline access, please contact our Sales team at (832)667-2390.

Is there a private area inside of the stadium on gameday for mothers to breastfeed or pump?

Our nursing mothers room is located at the Guest Services booth on the 100 level closest to section 133.

What is NFLTE? What is the return/exchange policy?

Learn about the NFL Ticket Exchange here.

If I need assistance on gameday, who should I contact?

Please text our gameday text-line at 832-241-0202 to speak with a Texans representative or visit any guest services location.