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About Us

Contact Information

The Houston Texans
Two NRG Park
Houston, TX 77054
832-667-2002
E-Newsletter | Text Alerts | Mobile App | Texans Toolbar

Please send questions and comments to: fanfeedback@houstontexans.com.

You Make the Call

During a Houston Texans game, guests who encounter something that disrupts their enjoyment of the game for example, an adjacent fan using profanity, a large sign or banner that blocks your view, or a wet spill that presents a safety hazard- can call the gameday hotline or text line for an immediate response.

These numbers are available to you for each home game beginning 5 hours prior to kickoff until 1 hour after the final whistle.

Hotline - 832.667.1400

Text line - Text "HOU" <space> issue to 78247

Fan Code of Conduct (LINK)

Fans are advised that the following behaviors will not be tolerated and to utilize the hotline and text line numbers if you notice the following behaviors:

  • Behavior that is unruly, disruptive or illegal in nature
  • Intoxication or other signs of alcohol or substance impairment that results in irresponsible behavior
  • Foul or abusive language or obscene gestures
  • Interference with the progress of the game (including throwing objects on the field)
  • Failing to follow instructions of stadium personnel
  • Verbal or physical harassment of opposing team fans

Click HERE for the NRG Stadium evacuation video.

Other Topics

To sign up for the Texans' e-newsletters, click here. To receive text alerts, click here.

To contact a Texans representative with questions, concerns or other feedback related to parking at NRG Stadium, click here.

You can reach the Go Texan Store inside NRG Stadium at 832-667-2500.

Getting ready to attend your first Texans game? Commemorate the occasion with a personalized certificate! Click here to get more details.

If you need any donation information, please click here.

For job information, click here.