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Fan Policies for Gameday | Houston Texans

PROHIBITED ITEMS
  • FIREARMS, KNIVES, WEAPONS
  • HANDHELD FANS (with batteries)
  • COOLERS
  • VIDEO CAMERAS/CAMERAS (with lenses over 3")
  • SMOKE BOMBS, EXPLOSIVES, FIREWORKS
  • STICKS/POLES
  • SEAT CUSHIONS
  • ILLEGAL SUBSTANCES
  • LASER PENS
  • UNMANNED AIRCRAFT SYSTEMS
  • SEGWAYS, 2-WHEEL SCOOTERS, SKATEBOARDS
  • INFLATABLE OBJECTS (footballs must be deflated)
  • NOISEMAKERS, AIR HORNS, WHISTLES, COWBELLS
  • ANIMALS (except trained service dogs to aid guests with disabilities)
  • OVERSIZED UMBRELLAS
  • CHAINS/COSTUMES
  • CUPS/POPCORN BUCKETS
  • BALLOONS
  • FRISBEES
  • OUTSIDE FOOD & BEVERAGES/ALCOHOL
  • BAGS (must be clear and not exceed 12"x6"x12")
  • BANNERS/FLAGS (cannot cause a view obstruction/banners: 2' by 3'/flags: 3' by 5')
CLEAR BAG POLICY

TO PROVIDE A SAFER ENVIRONMENT FOR THE PUBLIC AND TO SIGNIFICANTLY EXPEDITE FAN ENTRY INTO ALL NATIONAL FOOTBALL LEAGUE ("NFL") STADIUMS, THE TEXANS HAVE IMPLEMENTED THE NFL'S CLEAR BAG POLICY WHICH LIMITS THE SIZE AND TYPE OF BAG THAT CAN BE BROUGHT INTO NRG STADIUM. BELOW IS AN OUTLINE OF WHAT IS PERMISSIBLE:

  • ONE-GALLON CLEAR ZIP-SEAL BAG.
  • SMALL CLUTCH BAGS THAT DO NOT EXCEED 4.5" x 6.5", WITH OR WITHOUT A HANDLE OR STRAP, MAY BE CARRIED INTO THE STADIUM ALONG WITH ONE OF THE CLEAR BAG OPTIONS.
  • AN EXCEPTION WILL BE MADE FOR MEDICALLY NECESSARY ITEMS AFTER PROPER INSPECTION.
FAN CODE OF CONDUCT

NRG STADIUM IS A FAN-FRIENDLY ENVIRONMENT. WE ARE COMMITTED TO CREATING A SAFE, COMFORTABLE AND ENJOYABLE EXPERIENCE FOR EVERYONE. FANS ARE ADVISED THAT THE FOLLOWING BEHAVIORS WILL NOT BE TOLERATED.

  • BEHAVIOR THAT IS UNRULY, THREATENING, DISRUPTIVE OR ILLEGAL IN NATURE

  • INTOXICATION OR OTHER SIGNS OF ALCOHOL OR SUSTANCE IMPAIRMENT

  • FOUL OR ABUSIVE LANGUAGE OR OBSCENE GESTURES

  • INTERFERENCE WITH THE PROGRESS OF THE GAME (INCLUDING THROWING OBJECTS ONTO THE FIELD)

  • FAILING TO FOLLOW INSTRUCTIONS OF LAW ENFORCEMENT, GUEST EXPERIENCE, AND SECURITY PERSONNEL

  • VERBAL OR PHYSICAL HARASSMENT OF ALL FANS

  • ANY CONDUCT DEEMED INAPPROPRIATE OR DANGEROUS TO FANS, PARTICIPANTS, OR TEAM MEMBERS

  • CONDUCT THAT RESULTS IN DAMAGE TO THE STADIUM OR OTHER PERSONAL PROPERTY

  • UNREASONABLY OBSTRUCTING THE VIEW OF OTHER PATRONS

EVENT PATRONS ARE RESPONSIBLE FOR THEIR CONDUCT AS WELL AS THE CONDUCT OF THEIR GUESTS AND/OR PERSONS OCCUPYING THEIR SEATS. STADIUM STAFF WILL PROMPTLY INTERVENE TO SUPPORT AN ENVIRONMENT WHERE EVENT PATRONS, THEIR GUESTS AND OTHER FANS CAN ENJOY THE EVENT FREE FROM THE ABOVE BEHAVIOR. EVENT PATRONS AND GUESTS WHO VIOLATE THESE PROVISIONS WILL BE SUBJECT TO EJECTION WITHOUT REFUND AND LOSS OF TICKET PRIVILEGES FOR FUTURE GAMES.

A-Z GUIDE

PLEASE CLICK HERE TO VISIT THE STADIUM A-Z GUIDE.

ACCESSIBILITY (ADA)

PLEASE CLICK HERE TO VISIT THE ACCESSIBILITY GUIDE.

EVACUATION PROCEDURES

IN THE UNLIKELY EVENT THAT AN EVACUATION BECOMES NECESSARY, AN ANNOUNCEMENT WILL BE MADE OVER THE PUBLIC ADDRESS SYSTEM WITH INSTRUCTIONS. PLEASE BE PREPARED TO ACT QUICKLY AND SAFELY.

  • REMAIN CALM BUT MOVE QUICKLY TO THE NEAREST EXIT. BE PATIENT AND RESPECTFUL OF THOSE AROUND YOU.

  • FOLLOW ALL INSTRUCTIONS FROM GAMEDAY PERSONNEL. IF NEEDED, THEY WILL GUIDE YOU TO AN ALTERNATE EXIT ROUTE.

  • ELEVATORS AND ESCALATORS WILL NOT BE OPERATIONAL. PLEASE USE ANY OF THE TEN STAIRWELLS OR THE RAMPS TO EXIT THE STADIUM.

  • ONCE OUTSIDE, CONTINUE MOVING AWAY FROM THE STADIUM TO ALLOW CLEAR PATHWAYS FOR OTHERS AND TO ENSURE EVERYONE'S SAFETY.

YOUR COOPERATION IS ESSENTIAL TO A SAFE AND ORDERLY EVACUATION. THANK YOU FOR YOUR ATTENTION AND ASSISTANCE.

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