Texans 365 FAQs | Houston Texans - HoustonTexans.com
Texans 365 FAQs
How much does Texans 365 cost me?
Nothing! As a Season Ticket Member, you automatically gain access into Texans 365.
Will my Texans Bucks expire?
Yes, Texans Bucks from the deferral campaign in 2020 expired on January 31, 2023. All other Texans Bucks will expire January 31, 2024.
How do I participate in In-Game activities?
If you are interested in participating in one of our In-Game contests on gameday, please let your advisor know! We can get you on the waiting list.
How do I get to hold the flag?
If you are interested in holding the United States Flag on gameday, please let your advisor know! We can get you on the waiting list for an upcoming game.
Do I get a discount at the Houston Texans Team Shop?
Yes! All Season Ticket Members receive a 30% discount at the Houston Texans Team Shop during normal Houston Texans Team Shop hours and on Gameday at all retail locations. Click here for a how-to guide.
Do I get a discount on the Houston Texans Online Store?
Yes! All Season Ticket Members have access to a 20% online discount at Shop.HoustonTexans.com. Please reach out to your advisor or our service team for the code.
How do I know who my Membership Advisor is?
If you are unable to locate an email from your Personal Membership Advisor, give our office a call at 832-667-2002, and we can get you in contact with your Advisor.
How do I stay up to date with STM information?
Throughout each month we send out an e-newsletter call "STM Insider". This email will house up-to-date information regarding the team and your Season Ticket Membership.
How do I purchase Gameday Tailgate Passes?
You may purchase up to (10) Tailgate Passes per Game. In order to purchase, please call 832-667-2002, option 1. NOTE: Tailgating Passes will be Physical Wristbands, not mobile.
How do I secure a parking pass?
Only Season Ticket Members can secure season long parking passes. If you are interested in adding a parking pass to your account, please call your advisor or service team at 832-667-2002.
What does Priority Upgrade Opportunity mean?
This allows current Season Ticket Members the opportunity to relocate or upgrade their seats first.
How do I receive my birthday discount?
First let us know which month your birthday falls in by calling, emailing or filling our surveys. Once we have your birthday noted, we will email you a 50% off coupon at the beginning of the month for you to use at the Houston Texans Team Shop.
How do I receive my discount at concessions on gameday?
This offseason, a personalized QR Code will be generated specifically for you. This QR Code will live in your Houston Texans App and on gameday you will show this to staff member taking your order to receive your Season Ticket Member discount.
How do I get invited to exclusive events?
As a Season Ticket Member, you will automatically be invited to our exclusive events. Please make sure you keep an eye on emails and information about upcoming events throughout the year!
How do I get free access to Battle Red Ladies, TORO's Kids Club and other fan club events?
When you sign up for a Fan Club event, make sure you note you are a Season Ticket Member and include your account. This will be our way of verifying you are a Season Ticket Member and do not have to pay the entry fee for that event.
How do I get access to the NFL Membership Club including NFL+ Premium?
Following the YouTube TV deal, NFL+ has been reformatted for the 2023 season into NFL+ and NFL+ Premium. Season Ticket Members receive a discounted rate of 40% off to purchase NFL+ Premium. Each Season Ticket Member has a unique code to claim this offer that was sent via email. If you are experiencing issues with claiming your offer or cannot locate your code, please call our Membership Service Advisors at 832-667-2002, option 1.
What is Variable Pricing?
All Season Ticket Memberships are variably priced, meaning different prices are assigned to individual games within your season ticket membership to best reflect the value & expected demand of that particular game.
You can review your ticket prices through your Houston Texans Account Manger by viewing your ticket details online or through the Houston Texans Mobile App.