Instructions_HowToAccess_16x9

Texans fans, all guests are required to enter Texans home games at NRG Stadium using a mobile ticket.

Whether you are accessing your tickets, transferring them to someone else or trying to sell them, you need the Texans mobile app.

The app is a one stop shop so, download now and log in using the email address and password associated with your Texans account manager to get started! (This is different than your Ticketmaster account.)

We strongly recommend the following important tips:

Have your phone set to the highest brightness level

Make sure you have a full battery charge before you head to the stadium

If you are attending with guests, transfer (forward) each person their own ticket in advance

See below for detailed instructions on each process you could need with your Texans tickets.

Access Your Tickets

Step 1

Step 1

Open the Houston Texans App and click the menu in the top left corner.

Step 2

Step 2

Select tickets/manage tickets.

You will need to log in with your Texans Account Manager email and password.

Step 3

Step 3

Click view barcode.

Step 4

Step 4

Show this screen to the scanner on Gameday.

(Optional): You also have the option to click add to wallet and pull the tickets up in your Wallet App.

Sell Your Tickets

Step 1

Step 1

Select the game you are wishing to list your tickets on the NFL Ticket Exchange and tap sell.

Step 2

Step 2

Select the seats that you would like to sell.

Tap set price at the bottom of the screen.

Step 3

Step 3

Enter the price that you would like to list your tickets for.

Tap payout method at the bottom of the screen. Update your seller profile if you have not done so already.

Step 4

Step 4

Choose the method you would like for receiving payment for your tickets and tap sell tickets to complete your listing.

Transfer Your Tickets

Step 1

Step 1

Once you are signed in, your screen will list all your games for the 2020 Texans season.

Select the card for the game that you would like to transfer.

Step 2

Step 2

Tap transfer.

Step 3

Step 3

Select the tickets that you would like to transfer and tap transfer to at the bottom of your screen.

Step 4

Step 4

Choose a recipient from your smart phone's address book or manually enter their information to transfer the tickets.

Accept Your Tickets

Step 1

Step 1

Click on accept tickets in the email or text message received.

Step 2

Step 2

Sign up/sign in to your Texans account manager via mobile web to accept and view your tickets. Please note: You must log in with your email the invite was sent to. If you don't have an account under that address, please create one.

Step 3

Step 3

You can now access your Tickets by selecting them.

Step 4

Step 4

Show this screen to the scanner upon entry to the stadium. To access the ticket quicker, you can add the ticket to your Wallet.

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